My internet connection has been playing yo-yo this week:

The staff at the call center are all very apologetic, but they can’t tell me what is wrong; why the connection keeps going down for hours. I’m afraid that what is happening is that every time it goes down, a different technician pushes the reset button, but nobody is correlating the multiple outages. On the other hand, they say that it’s always a neighborhood wide digital outage (which would include Rogers Home Phone and Rogers Digital TV), so I hope someone is paying attention…

They gave me a $10 credit. My employer pays for my internet, but at least Rogers is getting a little less money this month :-).